Chemo Pal Specialist

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The Children’s Cancer Association knows that for seriously ill children and their families every moment is precious. That’s why our programs leverage music, friendship, play, and resources to create transformative moments of joy for 20,000 children, teens, and their family members each year. We believe kids deserve long, wonderful lives. Or at the very least, short wonderful lives. Unlike many organizations dedicated to the worthy goal of someday finding a cure for cancer, CCA is all about creating joy today.

CCA has pioneered innovative, award-winning pediatric programs, education and resources that are delivered free to families.

Our Chemo Pal Mentor program for children and teens helps to ease the burden of medical treatment with friendship and fun. Our Specialists match trusted, dependable, and caring adult mentor volunteers to children and their families. The Specialists communicate regularly with volunteers, families, and hospital partners as part of the JoyRx brand. This position reports to the Senior Program Manager.

Core Responsibilities

  • Match trained adult volunteers (Chemo Pal mentors) with local children and teens undergoing treatment for serious and life-threatening illnesses
  • Interview, support, and assist in the recruitment of the volunteer mentors
  • Process and organize Chemo Pal Closet donations to ensure a variety of toys and activities are available for Chemo Pal Mentors. Maintain Amazon Wishlist for donations
  • Manage approximately 45 Chemo Pal matches by conducting regular follow-up with all parties (including families, hospital social workers, and volunteers) and maintaining case notes for each match
  • Conduct matches, graduations, and meetings as needed at pediatric hospital sites
  • Communicate with hospital staff and develop strong community networks that maintain trust and ensure supportive interpersonal relationships
  • Organize and lead monthly volunteer training and education events
  • Record, track, and maintain program data

Ideal Candidate Qualifications:

  • Spanish fluency highly desired
  • High attention to detail, organized, and resourceful
  • Strong written and verbal communication skills
  • Ability to maintain confidentiality
  • Ability to work well in a team environment

Education & Experience

  • Bachelor’s degree in Social Work or related field (i.e. social and behavioral sciences) or combination of education and relevant experience is required.
  • 2-5 years previous experience in a social service or nonprofit setting.
  • Experience working with children and/or families.
  • Experience coordinating volunteers

Work Environment

This job operates primarily in a professional office environment.

Occasionally, this position works in patient hospital rooms, activity rooms, and other common areas. This position interacts with patients, family members, staff, etc., under all conditions and circumstances and communicates with the medical staff, nursing personnel, etc. This role is occasionally in contact with patients who may have contagious illnesses.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without a reasonable accommodation.

Constantly operates a computer and other office equipment, copy machine, and computer printer.

This position requires the ability to perform basic math and speak, hear, write, and read English; and/or occasionally move up to 10 pounds.


This position requires regular travel in the Portland Metro area.

Position Type/Expected Hours of Work

This is a full time (40 hours/week) non-exempt position. Some flexibility in hours is allowed; days and hours of onsite work are generally Monday through Thursday, 8:00 am – 5:30 pm and Friday 8:00 am – 12:00 pm.  This position requires occasional evening hours and weekend work.


Starting wage at $17.00/hour commensurate with experience and education. Generous benefit package includes paid medical insurance, PTO, and paid holidays.

Application Guidelines:

Please send an electronic (PDF preferred) cover letter as well as your resume to:  The cover letter itself should be no longer than one (1) page.  Please include the following:

  1. Tell us how your previous work history has prepared you for this role.
  2. Present your view as to why and how you are a good fit.
  3. Provide salary expectations.

General Information:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required for the position. Job duties may change at any time with or without notice.

Children’s Cancer Association is an Equal Opportunity Employer and fully supports diversity in the workplace.